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Answers for every citizen, from your own documents.

Upload your service guides, acts and FAQs. WONS answers visitors on your website from those pages only, names the document it used, and says so plainly when the answer isn't there.

In service at 38 organisations across Bhutan, including every Dzongkhag and every Thromde.

account_balance Dzongkhag AssistantAnswers from official documents
Kuzuzangpo! How can I help you today?
Which documents do I need for a building permit?
You'll need the completed application form, a copy of your land ownership certificate (Lagthram), and drawings signed by a licensed engineer. descriptionbuilding-permit-guide.pdf · p. 3
What time does the office close?
The office is open until 5:00 pm, Monday to Friday, and until 4:00 pm in winter. It's closed on government holidays. descriptionoffice-information.docx · p. 1
Can I renew my trade licence online?
I couldn't find that in the documents I've been given, so I won't guess. The office can confirm this during working hours. infoNot covered in the documents
Ask a question…arrow_upward

Example conversation with sample documents

In service across Bhutan.

38 public bodies and organisations already answer their visitors with WONS.

Dzongkhag Administrations

20 of 20, every one

District administrations answering citizens on permits, services and offices.

Thromdes

4 of 4, every one

Municipal governments of Bhutan's four cities.

Departments & programmes

5 organisations

Ministry departments, national centres and services.

Autonomous agencies & regulators

8 organisations

Standards, licensing, statistics and research bodies.

Private sector

1 organisation

Companies using it for their customers.

Live on your website the same afternoon.

No developer, no server to set up. If you can upload a file and paste one line into your site, you can finish this today.

  1. 1Add what you already publish

    Upload PDFs and Word files, paste text, or point it at a page on your website. Everything is split, indexed and ready to search on its own.

  2. 2Paste one line into your site

    Copy the script tag, or download the WordPress plugin generated for your bot. Choose a theme and colours with a live preview first.

  3. 3Learn what people actually ask

    Read every conversation, see which answers were rated unhelpful, and get a running list of questions your documents don't answer yet.

Made for the people who answer the public.

Every visitor gets a correct answer or an honest “I don't know”. Your team sees exactly what was said and why.

Every answer names its source

The passage is found before the sentence is written. Visitors see the answer and the document it came from, so your team can check any reply in one click and correct it by editing a document, not a prompt. Nothing is borrowed from the open web.

  • checkDocument and page named on every answer
  • checkSays so when the documents don't cover it

Readable by every citizen

Visitors can enlarge the text, switch to high contrast, use a dyslexia-friendly font, have answers read aloud, and use the whole chat from the keyboard.

  • checkFont scaling and high contrast
  • checkDyslexia-friendly type and text-to-speech
  • checkFull keyboard control

See what your website never explained

Every conversation is logged, rated and searchable. The list owners act on is the questions your documents don't cover yet, phrased the way citizens asked them. Fix a gap by editing a document, and the next visitor gets the answer.

  • checkRatings on every answer
  • checkFull transcripts, searchable
  • checkCSV export and a read API

The questions you get every day cost nothing

Write a rule in plain language and the assistant answers it instantly, before the AI model is ever called. Office hours, locations, “talk to a person”: matched, answered, and billed at zero credits. Common questions are also answered from cache.

Your documents stay yours.

Self-hosted, isolated per organisation, and built so that abuse can't run up your bill.

Self-hosted, isolated per organisation
Built in Bhutan and self-hosted. Each organisation's documents, bots and conversations are kept strictly apart.
Never used for training
Your documents answer your visitors and nothing else.
Locked to your domain
The widget only answers on the domains you name, so it can't be lifted onto somebody else's website.
Abuse can't drain your credits
Layered rate limits stop bot traffic before it reaches the model. Blocked requests cost nothing, and you're alerted when it happens.

Also included

  • extensionWordPress plugin per bot
  • paletteWidget themes with live preview
  • open_in_fullFull-screen chat panel
  • contact_pageContact capture in chat
  • groupTeam roles
  • apiRead API and CSV export

Pay for replies, nothing else.

One credit is one reply to a real visitor. Testing your own bot is free, and there is no subscription: buy a pack when you need it, stop whenever.

Free

Nu.0

100 message credits

Choose Free
  • Chatbots: 1
  • Documents: 1
  • Monthly reply cap: 100
  • Team members: 1
  • API keys: 1
  • Customization: Basic
  • Support: Community

Starter

Nu.5,000

5,000 message credits
or $55 by card

Choose Starter
  • Chatbots: 1
  • Documents: 3
  • Team members: 3
  • API keys: 1
  • Lead capture
  • Widget themes: 3 themes
  • Customization: Standard
  • Support: Email

Business

Recommended

Nu.10,000

12,000 message credits
or $110 by card

Choose Business
  • Chatbots: 3
  • Documents: 10
  • Team members: 5
  • API keys: 5
  • Lead capture
  • Remove branding
  • Semantic search
  • Accessibility menu
  • Widget themes: 5 themes
  • Customization: Advanced
  • Support: Email

Enterprise

Nu.20,000

25,000 message credits
or $220 by card

Choose Enterprise
  • Chatbots: 10
  • Documents: 50
  • Team members: 10
  • API keys: 10
  • Lead capture
  • Remove branding
  • Semantic search
  • Accessibility menu
  • Widget themes: 7 themes
  • Customization: Advanced
  • Support: Priority
Compare every feature
FeatureFreeStarterBusinessEnterprise
Chatbots11310
Documents131050
Monthly reply cap100No cap (uses credits)No cap (uses credits)No cap (uses credits)
Team members13510
API keys11510
Lead captureNot includedcheckcheckcheck
Remove brandingNot includedNot includedcheckcheck
Semantic searchNot includedNot includedcheckcheck
Accessibility menuNot includedNot includedcheckcheck
Widget themesNot included3 themes5 themes7 themes
CustomizationBasicStandardAdvancedAdvanced
SupportCommunityEmailEmailPriority

Questions

Something else? Ask the assistant in the corner of this page. It runs on WONS.

Do we need a developer?

No. You create the bot, add your documents, and paste one script tag where you'd paste an analytics snippet. On WordPress you don't even do that: download the plugin generated for your bot, upload it in WP Admin, and activate it.

Where do the answers come from?

Only from the documents you upload. The most relevant passages are found first, and the model is constrained to answer from those passages and name the source. When your content doesn't cover the question, the assistant says so rather than filling the gap with something plausible.

Will the widget clash with our website's design?

It can't. The widget renders inside a Shadow DOM, so styles don't leak in either direction, even on themes with global resets and !important everywhere.

How does billing work?

You buy message credits. One credit is one reply to a visitor. There's no subscription and no monthly minimum: when a pack runs low you top up, and if you stop, nothing keeps charging. Testing your own bot from the dashboard is free.

Is our data private?

The platform is self-hosted with strict isolation between organisations. Widgets are locked to the domains you name, requests are rate-limited in layers, and team access is controlled by roles you set. Your documents are never used to train anything.

What if someone abuses the widget?

Layered rate limits throttle bot-like traffic before it reaches the model, so blocked requests never spend a credit, and you're alerted when it happens. Domain validation stops your widget being copied onto somebody else's site.

Give your visitors answers tonight.

Set up your assistant from the documents you already have.

100 free messages · No credit card